Default Effect

People tend to keep whatever option is already selected.

Why it matters

Changing a choice takes effort, and a default can look like a recommendation.

How to use it

  • Set defaults that help most people.
  • Make the default easy to change.
  • Do not pre-select paid extras.

Example

An app that remembers your last delivery address saves a step for nearly everyone.

Go deeper: Growth.Design: Uber Eats