Hick's Law

The more choices you show, the longer people take to decide.

T = b × log₂(n + 1)

Worked example: With b = 200 ms and 7 options, the time is 200 × log₂(8) = 600 ms.

Why it matters

Long, undifferentiated lists slow decisions, and can make people give up.

How to use it

  • Cut or group options.
  • Highlight a recommended choice.
  • Reveal advanced options only when they are needed.

Example

A plan page with 3 options is faster to decide on than one with 12 similar plans.

Watch out

It describes choosing between comparable options. Searching a familiar sorted list behaves differently.

Go deeper: Laws of UX