Labor Illusion

People value and trust a result more when they can see the work behind it.

Why it matters

A result that appears instantly can feel careless, even when it is correct.

How to use it

  • Show the real steps behind important results.
  • Keep it short.
  • Never add fake waiting that wastes time.

Example

A money transfer that shows each step feels safer than one that just says "Done".

Go deeper: Growth.Design: labor perception