Zeigarnik Effect

People remember unfinished tasks better than finished ones.

Why it matters

An open task stays on the mind, which can bring people back.

How to use it

  • Show what is left to do.
  • Let people save and return.
  • Do not abuse it with fake unfinished tasks.

Example

A profile that says "80% complete" reminds people of what they have not done.

Go deeper: Laws of UX